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Privacy Policy

Your Privacy is Our Priority

We're committed to protecting your data with enterprise-grade security and complete transparency about how we collect, use, and safeguard your information.

Last Updated: January 15, 2025

Privacy at a Glance

Bank-Level Encryption

All data encrypted with AES-256 in transit and at rest

Never Used for Training

Your documents are never used to train AI models

GDPR & SOC 2 Compliant

Full compliance with global privacy regulations

1. Introduction

Welcome to Spredo AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document analysis platform at spredo.ai and app.spredo.ai.

We take your privacy seriously. By using Spredo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password (encrypted), and profile information.
  • Payment Information: Billing information processed securely through Stripe.
  • Documents and Content: Files you upload and analysis results generated by our AI.
  • Communications: Messages through support channels and feedback forms.

2.2 Information Collected Automatically

  • Usage Data: Features used, documents analyzed, and navigation patterns.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies: We use cookies to track activity and maintain sessions.

3. How We Use Your Information

  • Provide the Service: Process documents, generate analysis, and enable collaboration.
  • Account Management: Authenticate, process payments, and provide support.
  • Communications: Service updates, security alerts, and billing notifications.
  • Security: Detect and prevent unauthorized access and fraud.
  • Analytics: Understand usage patterns using aggregated, anonymized data.

Important: AI Training Policy

Your documents are NEVER used to train AI models. Your data remains private and is only used to generate your specific analysis results.

4. Data Sharing

We do not sell your personal information. We may share information only with:

  • Service Providers: Cloud hosting (AWS), AI services (OpenAI, Anthropic), payment processing (Stripe).
  • Legal Requirements: When required by law or to protect rights and safety.
  • Business Transfers: In case of merger or acquisition with prior notice.

5. Data Security

Encryption

AES-256 at rest, TLS 1.3 in transit

Access Controls

Role-based access and multi-factor authentication

Infrastructure

SOC 2 Type II certified data centers

Monitoring

24/7 security monitoring and intrusion detection

6. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

Contact us at privacy@spredo.ai to exercise these rights.

7. Contact Us

For privacy-related questions, contact us at:
Email: privacy@spredo.ai
Address: Spredo AI, Inc.